What we do

With 18 offices across Australia, New Zealand, Asia, Europe and the US, Isentia provides more than 5,000 clients, including many of the world’s leading brands, companies and governments, with media intelligence software and services that help drive more informed and timely business and communication decisions.

Starting out as an Australian family business more than 30 years ago, and becoming a publicly listed company in 2014, Isentia has become a global leader in delivering crucial business intelligence.  Our reputation is built on our passion for client experience through providing highly relevant and personalised services delivered by an enterprising team constantly striving to improve.

The evolution of our products has culminated in today’s cloud-based, software-as-a-service solutions including the award winning Mediaportal platform, along with a number of value-added services such as media influencer databases, social media and content consultancy and media insight reports and consulting.

Through the most comprehensive media reach, the most advanced technology and our talented people, Isentia’s purpose is to discover and share valuable insights that drive smarter decisions.

Key Service Areas

Media Monitoring

Custom built technology and our search experts work with our clients to ensure a highly relevant monitoring service based on your issues and sourced from our comprehensive broadcast, print and online news and social media database, and delivered in real-time. Flexible access via a cloud-based website or pushed alerts, as well as live analytics and report functions, make data compilation and stakeholder reporting highly efficient.

Media Relations

Isentia's Connect is a comprehensive media and distribution service that enables our clients to get their messages to the right media influencers. Maintained by a dedicated team of researchers and industry connections, Connect is continually updated on the many movements across the media landscape.

Media Insights

Our media analysis service has demonstrated the effectiveness of communications programmes to Boards, C-level executives as well as other stakeholders. We ask the right questions, use the deepest content sources, the right measurement techniques and the industry's best people to provide our clients with compelling, bespoke reporting related to business objectives.

Content Marketing

King Content is Isentia's content marketing agency which offers a complete range of services designed to engage business with strategic community management and digital content creation. We meet the highest journalistic standards to achieve clients' commercial goals.


The Isentia Difference

Account management

Isentia provides clients with the most comprehensive support in the industry, with a service team dedicated to client accounts that ensure the timely delivery of highly relevant news and are essential in times of crisis.

All media, all the time

Isentia captures, enriches and interprets data from over 5,500 mainstream media outlets, 55,500 online news sources, and 3.4 million user-generated content sources, across 12 languages in real time. We’re the only monitoring provider of all media – print, broadcast, online news and social - and with by far the greatest reach.

Integrated offering

Isentia.Mediaportal is the market-leading, cloud-based software-as-a-service that delivers clients news as it happens, provides live updated media analytics, helps connect clients to influencers via an extensive and maintained media database, and empowers clients to export branded reports - all online, with one login and in just a few minutes.


30 years’ experience and a dedication to product innovation based on customer feedback means we’re the media intelligence experts. No other provider can offer you the media expertise and attention that are essential in delivering media intelligence on an everyday basis.